An RMA number is required for all returns and warranties.
RMA numbers for a return or refund must be requested within 90 days of the invoice
date.
You may request an RMA by calling 800-229-9449 or sending an e-mail to sales@batterybank.com
All returns must be 100% complete with the original packaging.
Returns must be completed within 15 days of the date the RMA number was issued.
A 15% restocking fee applies to orders returned due to no fault of The Battery
Bank.
Customers are responsible for freight on all returns and exchanges. Credits
will be done as soon as our return dept. processes your return. Please allow
30 days from the date your return for your credit to be issued.
FAQ's / Camcorder Batteries / Links Page / Video Bookstore / Camcorder Chargers